How Rakuten turned into a Global Giant – Language and Culture Lessons for Companies with a Common Business Language For years I have been intrigued by how language and culture influence each other. I often address this relationship with international teams, many of which strongly relate to this subject, particularly if their members are multilingual.
We work with leaders who make decisions every day. Often, they must decide on complicated issues which involve many stakeholders and consequently they struggle to make effective decisions. On the one hand, they want to engage their stakeholders/team members to build upon various inputs. On the other hand, they want timely decisions which avoid endless
Have you ever been in charge or involved in a corporate culture change program? Then you might recognize the optimism at the start of such a program. Often, a very smart 3, 4, or 5-step approach is presented to change the company’s culture from A to B! To avoid disappointment and increase the success rate,
The article “Generative Process, Generative Outcome: The Transformational Potential of Appreciative Inquiry”1 provides a helpful framework for how we consider and use Appreciative Inquiry in our work to support teams and organizations. One key point of the article is that positive experience or discussion does not necessarily lead to generativity, and the distinction is important to
Leading in Complexity – Making sense of Matrix, Culture and Virtual Working: the importance of an integrated approach to leading change ‘It’s just too much, I cannot cope anymore’. David – a soft drinks Category Manager of a global Fortune 500 company – shared his thoughts openly. ‘How can I work with these diffuse new