Sometimes looking from a different angle makes the difference. For years I have pondered the key ingredients to make an offshoring structure in a company a success. By offshoring I mean the centralization of a function in one location (ie., Shared Service Center, Center of Excellence, R&D Center) with internal customers or colleagues around the
What happens to us when we work virtually? How do cultural diversity and distance impact how we act, think, and feel? Actually quite a bit. For instance, let’s look at the very common hybrid virtual team. Teams can be 100% co-located, 100% virtual, and the hybrids are everything in between, where at least one member
A Common Hybrid Team Story A virtual team were responsible for delivering a solution to a European client. The team consisted of 2 marketing persons in France, 3 developers in India and 4 salespeople in Spain, including José the team leader. Everyone was excited for the new customer and wanted this to succeed, but struggled to
Virtual teams do not need to meet to focus on their improvement. Here are examples of how virtual teams improved their cultural competence, and improved the way they worked together – all while staying in their own locations. This article appears on TrainingIndustry.com Offshoring: Shoring Up the Distant Team
When I first moved to the Netherlands and was dating my current Dutch husband, I kept noticing things which were unusual to me. I often asked, “Why do the Dutch do this?” and “Why do the Dutch do that?”. He was surprised by all my questions as, for him, it was normal. Living in his
