Change Leadership in a VUCA World – Factors to Consider

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The term VUCA[1] has become fashionable recently. As you may know, VUCA stands for Volatile, Uncertain, Complex and Ambiguous. Indeed, many of our customers describe their organisational reality as being VUCA: job responsibilities are unclear, relationships are diffuse and collaboration is often virtual. What does this mean for leadership of change? In a VUCA world
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Is Your Virtual Open Door Policy Working?

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How effective are your communication channels with your virtual team?  Does bad news come to you quickly or are you often surprised? Have you invested in creating effective communication channels with your virtual team? Recently Surinder Kahai and I started the interview phase of our book writing process (on leading virtually across cultures) as a means
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FAIR PROCESS – Better Decisions Through Higher Engagement

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We work with leaders who make decisions every day. Often, they must decide on complicated issues which involve many stakeholders and consequently they struggle to make effective decisions. On the one hand, they want to engage their stakeholders/team members to build upon various inputs. On the other hand, they want timely decisions which avoid endless
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