We work with leaders who make decisions every day. Often, they must decide on complicated issues which involve many stakeholders and consequently they struggle to make effective decisions. On the one hand, they want to engage their stakeholders/team members to build upon various inputs. On the other hand, they want timely decisions which avoid endless
Have you heard a good story lately? Most of us love to hear a good story, and we all have a great story to tell – our own. Barker and Gower show through the Narrative Paradigm Theory that story telling is a cross-culturally accepted communication tool and a quick method to build relationships, especially in a diverse environment.
Often I observe managers and leaders in conversations, and to be honest… sometimes they talk a lot. I notice the more they speak the less they listen. The less they listen the less they learn. This is because when we give our opinion we provide our perspective, i.e. the perspective we already know. We tell
Why do so many managers of virtual teams forget that their team works virtually? When the manager sets aside the time and money to focus on a team building session, why do they fail to put ‘building virtual competence’ on the agenda? Perhaps because they do not realize that to work virtually is more than an
When Jim – a US manager working for a global IT company – approached me he was to the point, very efficient and straightforward, just as his question was: ‘I got this new team, consisting of UK based staff and Southern Europeans. We are responsible for running the IT Operations for Europe but I don’t