How Rakuten turned into a Global Giant – Language and Culture Lessons for Companies with a Common Business Language For years I have been intrigued by how language and culture influence each other. I often address this relationship with international teams, many of which strongly relate to this subject, particularly if their members are multilingual.
While I write this blog, the tunes of the song Motherland from Nathalie Merchant sound in my headphones. It reminds me of the conversation I recently facilitated with a group of amazing women from eleven different nations from the MENA (Middle East, North Africa) region. It led me to think about identity and how I
By: Nita Korsten and Kathy Czako Once upon a time… Mrs. Snow, the CEO of an international company, led her quarterly sales meeting on the 46th floor of a giant glass and concrete skyscraper in a country far, far away. Her seven devoted staff members surrounded Mrs. Snow. They had gathered from various countries from
Have you heard a good story lately? Most of us love to hear a good story, and we all have a great story to tell – our own. Barker and Gower show through the Narrative Paradigm Theory that story telling is a cross-culturally accepted communication tool and a quick method to build relationships, especially in a diverse environment.
When Jim – a US manager working for a global IT company – approached me he was to the point, very efficient and straightforward, just as his question was: ‘I got this new team, consisting of UK based staff and Southern Europeans. We are responsible for running the IT Operations for Europe but I don’t