This article was originally posted on the Center for Advancement of Virtual Organizations Psychological safety has been a popular concept in the business press lately, particularly after the Google internal study of teams highlighted this as a key characteristic of high-performance teams. Many managers ask – how do we foster psychological safety, particularly in a virtual team?
Creating a Transactive Memory System Here is the scenario: Bill in London needs information. Ivan in Moscow is the expert. Bill goes down the hall to Thomas for an answer, even though his information is less complete. Bill does not contact Ivan at all. Sound familiar? Yes, and research proves it. Why doesn’t Bill go